How can we help?
Help with our Mac apps, your license key, or the website we look after for you. Pick a product, check the common answers, and write to us if you’re still stuck.
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What do you need help with?
Choose a product and we’ll show the answers people ask for most, then fill it in on your ticket.
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Before you write: common answers
Most MenuSearch questions are answered here. If yours isn’t, the ticket form is right below.
Frequently asked
Can I change the shortcut?
Not in this version. It’s fixed at Option-Space. If another app already uses that shortcut, MenuSearch’s right-click menu tells you.
How do I open it?
Press Option-Space anywhere, or click the magnifying glass in the menu bar. Press the shortcut again, or Escape, to close it.
What does it search?
Apps and files in your Mac’s Spotlight index. Recently opened files come first. System folders, Library folders, app bundle contents and developer clutter such as node_modules and build folders are left out. iCloud Drive files are included.
How do I show a file in Finder instead of opening it?
Select it and press Command-Return.
Help articles
Reporting a bug? Tell us what you expected and what happened instead, and attach a screenshot or the app’s log file if it has one. It’s the fastest way to an answer.
Open a ticket
Still stuck? Send us the details. Every reply comes by email with your ticket number in the subject, so the whole conversation stays on one ticket.