What you buy
You buy a major version of an app, once. A license for version 1 covers every 1.x release we ever publish, and you can keep using it for as long as you like. Nothing expires and there is no subscription.
A license for a newer major also covers the older ones. If you buy version 2, version 1 is included too, in case you need it for an older Mac.
How many Macs
Each license covers 2 Macs: typically your desk Mac and your laptop. There is no account to create. Apps that are sold per seat say so on their product page.
Upgrades
When a new major version comes out, upgrading from the previous one is 50% off. Upgrades are optional: the version you own keeps working.
We aim to release new major versions rarely, at least a year apart. Improvements in between arrive as free updates to the version you own.
Free trial
Our paid apps can be tried free for 14 days, with every feature. No account and no card are needed. A new major version comes with its own trial, so you can try it before you decide to upgrade.
Checks that respect your Mac
Your license key is checked on your Mac. The apps don’t need an account, and they keep working if our servers can’t be reached.
Older versions
When a new major version ships, we publish an end-of-life date for the previous one: 24 months after the new major’s release. Until then, the older version still gets security and compatibility fixes. After it, the older version gets no new builds, but it keeps working exactly as before, and its last build stays available to download.
Only the current major version is sold. To get an older one, buy the current version: its license covers the older ones too.
Buying
Our apps are sold at store.xenoplexus.com. Payments are handled by Stripe, and prices are in US dollars, plus tax or VAT where applicable, calculated at checkout. Your license key arrives by email straight after your purchase.
Some apps are free, and some have their own website and store, like Kettlestitch. Each app’s page says how it’s sold.
Lost your key?
You can have your keys emailed to you again at licenses.xenoplexus.com/recover. Use the email address you bought with.
Questions
For anything about a purchase, a license or a refund, open a support ticket and choose License or purchase. We reply by email from support@xenoplexus.com.